Privacy Policy | Vantixs

1. Introduction

Vantixs ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use the Vantixs platform (the "Platform"). Please read this policy carefully. If you disagree with its terms, please discontinue using the Platform.

2. Information We Collect

We collect the following categories of information:

2.1 Account Data

Name and email address (required for registration);
Password (stored as a salted hash — we never store plaintext passwords);
OAuth provider tokens (Google or GitHub, if you register via OAuth);
Subscription tier and billing information (processed by our payment provider).

2.2 Usage Data

Pages visited, features used, and actions performed on the Platform;
Session duration and frequency of use;
Error logs and diagnostic information to improve platform stability;
Performance metrics and telemetry data.

2.3 Trading Data

Trading strategies and pipeline configurations you create on the Platform;
Backtest results and historical performance data;
Paper trading and live trading execution logs;
Exchange API keys (stored encrypted at rest).

2.4 Device and Technical Information

IP address and approximate geolocation (country/region level);
Browser type, version, and operating system;
Device fingerprint (used for session security and fraud prevention);
Referral source and UTM parameters.

3. How We Use Your Information

We use your information to:

Provide, operate, and improve the Platform;
Authenticate your identity and maintain account security;
Execute your trading strategies (backtest, paper trade, live trade);
Send transactional emails (account verification, security alerts, order confirmations);
Analyze product usage to improve features and user experience;
Enforce our Terms of Service and detect fraudulent activity;
Comply with legal obligations and respond to lawful requests;
Send product updates and marketing communications (with your consent, and always with an unsubscribe option).

4. Data Sharing and Third Parties

We do not sell your personal data. We share your data with the following categories of third parties:

4.1 Exchange APIs

Your encrypted API keys are used to communicate with cryptocurrency exchanges (e.g., Binance, Bybit) on your behalf. We transmit only the minimum data necessary to execute your trading instructions.

4.2 Analytics

We use PostHog for product analytics. PostHog may collect usage events and session recordings to help us understand how users interact with the Platform. We configure PostHog to avoid capturing personally identifiable information (PII) for anonymous sessions. You may opt out of session recording at any time via your account settings.

4.3 Infrastructure Providers

We use cloud infrastructure providers (servers, databases) to store and process your data. These providers are contractually bound to protect your data and may not use it for their own purposes.

4.4 Legal Requirements

We may disclose your information if required by law, court order, or other governmental authority, or if we believe in good faith that disclosure is necessary to protect our rights or the safety of others.

5. Cookies and Tracking

We use cookies and similar tracking technologies to:

Maintain your login session;
Remember your preferences and settings;
Analyze product usage (via PostHog);
Track referral sources.

You can control cookie settings through your browser. Note that disabling cookies may affect the functionality of the Platform.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. Specifically:

Account data is retained until you delete your account;
Trading logs and execution history are retained for up to [X] years for audit purposes;
Usage analytics data may be retained in anonymized form indefinitely.

When you delete your account, we will delete or anonymize your personal data within 30 days, unless we are required by law to retain it longer.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

7.1 GDPR Rights (EEA/UK Residents)

Right of access — Request a copy of your personal data;
Right to rectification — Request correction of inaccurate data;
Right to erasure — Request deletion of your personal data;
Right to data portability — Request your data in a machine-readable format;
Right to object — Object to processing of your data for marketing purposes;
Right to restrict processing — Request restriction of how we use your data.

7.2 CCPA Rights (California Residents)

Right to know what personal information we collect and how it is used;
Right to delete personal information;
Right to opt out of the sale of personal information (we do not sell your data);
Right to non-discrimination for exercising your CCPA rights.

To exercise any of these rights, please contact us at privacy@vantixs.site.

8. Children's Privacy

The Platform is not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly. If you believe we have collected data from a child, please contact us immediately.

9. Security Measures

We implement industry-standard security measures to protect your data, including:

TLS/HTTPS encryption for all data in transit;
AES-256 encryption for sensitive data at rest (including API keys);
Salted password hashing (bcrypt);
JWT-based authentication with device fingerprint binding;
Two-factor authentication (TOTP) support;
Rate limiting and brute-force protection.

Despite these measures, no method of data transmission or storage is completely secure. We cannot guarantee absolute security of your data.

10. International Data Transfers

Your data may be processed and stored in countries outside your jurisdiction, including countries that may not have the same data protection laws as your home country. We will implement appropriate safeguards (such as Standard Contractual Clauses for EEA transfers) to ensure your data is adequately protected. [Further details to be determined by legal counsel.]

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a prominent notice on the Platform. Your continued use of the Platform after such notice constitutes your acceptance of the updated policy.

12. Contact Information

For privacy-related inquiries, please contact us at:

Email: privacy@vantixs.site
Website: https://vantixs.site